Special requests are at the discretion of the hotel and subject to availability. Keep in mind that if available, there may be an extra charge payable directly to the hotel.

If you cannot find the confirmed booking, our support team can resend the booking upon your request.

If you want to change the guest name , please contact our support team or property directly . But you have to show the booking confirmation status or confirm mail to our customer service team for changing or adding the guest name/ Group name.

Hotel rates change all the time, generally based on availability and demand.

All the rooms will be held under the primary guest name you give during booking. The primary guest must be present when checking in to each room. Please note that it’s not possible to change any primary guest details like the guest's name or email address once you receive confirmation mail.

All special requests are subject to availability and cannot be guaranteed by ShweBooking.com. We will forward your request to your preferred property upon availability, and you can follow up with the property before or upon arrival.

You can extend additional stay depending on the availability of rooms .Make your new booking and choose your new additional dates. You also can contact our support team or property directly . If you shorten the booking , any cancellation fees are determined by the property and listed in your cancellation policy. Please note that not all bookings will allow changes to booking dates. You can extend additional stay depending on the availability of rooms .Make your new booking and choose your new additional dates. You also can contact our support team or property directly . If you shorten the booking , any cancellation fees are determined by the property and listed in your cancellation policy. Please note that not all bookings will allow changes to booking dates. You can extend additional stay depending on the availability of rooms .Make your new booking and choose your new additional dates. You also can contact our support team or property directly .

You’ll receive your confirmation email or sms depending on the info you provided as the guest information after the booking is confirmed.

You’ll get a confirmation email once your booking is confirmed. This should only take about two minutes but sometimes can take longer. Check your spam/junk mail folders for this email. It may be there by mistake. If you still haven't received any emails, reach out to our Customer Service team.

Room charges on our Shwebooking.com include applicable commercial taxes.

You should be able to find the booking conditions and the cancellation policy along with other room information while you are searching. You can also find this information on your booking voucher.

Any changes you wish to make to your booking are dependent on the policies of your booking. Due to the ongoing impact of COVID-19, certain destinations continue to impose and modify restrictions on travel. Please check to see whether your destination has any travel restrictions prior.

Check-in times are listed on your reservation confirmation. The option to check in early or late is dependent on the hotel's policies and availability.

You will need the following when checking in to the hotel: Government-issued photo identification such as driver's license or passport, and booking confirmation reference/ mail.

You can find details about the property in your confirmation email or on the property detail page. For anything else, you can also contact our customer service team or property directly.